Pulse Secure Vpn Client Mac

Jan 10, 2015  Pulse Secure for iOS enables secure connectivity over SSL VPN to corporate applications and data from anywhere, at any time. Using Pulse Secure, you can connect securely to your corporate Pulse Secure SA Series SSL VPN gateway and gain instant access to business applications and networked data from wherever you are. Installing Pulse Secure on Mac OS 10.13 or 10.14. Download the Pulse Secure Desktop client for Mac OS X. Click on the file to extract the installer. Double click on the pkg file to initiate the install process. Once the installer begins, click Continue. Click Install to begin the installation. The Pulse Client creates a secure connection to your corporate Pulse Connect Secure SSL VPN gateway to provide instant access to business applications and data from anywhere at any time. MacOS 10.11 or higher as of the current version of the Pulse Secure Client; Connecting through the Pulse Secure client. Download the client: macOS Pulse Secure Client Upon starting the client for the first time it will ask to upgrade the client. This will pull an up-to-date version of the client with the most recent configuration.

  1. Pulse Secure Vpn Client For Mac
  2. Pulse Secure Vpn Client For Mac Os 64 Bit

Overview

To connect to Indiana University's SSL VPN for individuals from your Windows or macOS workstation, use the Pulse Secure SSL VPN client available from IUware.

Alternatively, for Windows you could use the Microsoft Pulse Secure client.

Pulse Secure lets you connect directly to IU's SSL VPN without having to log in through a web browser. It replaces Junos Pulse and Network Connect, two VPN clients you may have used previously.

  • Use the IU VPN only under one of these conditions:
    • If you are trying to access a service you can't get to another way.
    • If your IT Pro has told you that you need to use it.

    Generally, you won't need to use the VPN if you are a student. For example, you don't need a VPN connection to:

    • Use learning tools, such as Canvas, Zoom, or Kaltura.
    • Read your IU email over the web.
    • Work with your files in Box.
  • If you have difficulty with the VPN: Try using IUanyWare (doesn't require a VPN connection).

    For example, you can use IUanyWare's Remote Desktop Connection app to remote into a device on campus. Additionally, IUanyWare's Chrome browser allows you to access sites as if you were on campus.

    In IUanyWare, search the available apps to find what may be helpful.

  • On the IU network: You cannot connect to the VPN, as it is for off-campus use only.

    If you receive a 1329 error when attempting to connect to the VPN, try connecting using a non-eduroam or non-IU Secure connection.

  • To ensure accountability of network communication, the University Information Policy Office prohibits group accounts from connecting to IU's SSL VPN. To make a VPN connection, you must log in using your personal IU username and passphrase.
  • For general VPN usage, you can connect one device at a time. If you connect a second device while you already have a connection running to another device, you'll see a prompt asking whether you want to maintain the existing connection and cancel the new connection request, or break the existing connection and establish a new connection. Groups VPN users can connect two devices concurrently.

Install Pulse Secure

IU students, faculty, and staff can download Pulse Secure from IUware:

By default, macOS may let you install applications from verified sources only; consequently, when you try to install Pulse Secure, you may see an error similar to 'ps-pulse-mac.dmg can't be opened because it is from an unidentified developer.' To bypass this error (for this application only) and manually install Pulse Secure:

  1. While holding control, click the application's icon, and then, from the drop-down that appears, select Open.
  2. In the new window, click Open to manually launch Pulse Secure.
Pulse Secure does not support USB security keys for authentication using Two-Step Login (Duo). For alternative device options, see Two-Step Login (Duo) device recommendations.

Configure the connection

  1. Open Pulse Secure to configure it for your first use:
    • Windows: In your task bar, click the Pulse Secure icon ().
    • macOS: In the menu bar, click the Pulse Secure icon (). Alternatively, find and click the Pulse Secure icon in your Applications folder. (If you have trouble finding a Pulse Secure folder, check for one named Junos Pulse Secure.)
  2. To add a new connection, click + (the plus sign).
  3. In the 'Add Connection' box:
    • Type: Make sure Policy Secure (UAC) or Connect Secure (VPN) is selected.
    • Name: Enter a name (for example, IU VPN) to distinguish this connection from other VPN connections you may configure (for example, to the Groups or HSN VPN; see the note below).
    • Server URL: Enter https://vpn.iu.edu.
  4. Click Add.

If you use the IU Groups VPN or Health Sciences Network (HSN) VPN, add an additional connection using the appropriate URL:

  • Groups VPN: https://vpn.iu.edu/groups
  • HSN VPN: https://vpn.iu.edu/hsn

For more about these VPNs, see:

Connect and disconnect

To connect to the IU SSL VPN:

  1. Open Pulse Secure:
    • Windows: From the task bar, right-click the Pulse Secure icon, and then choose Connect.
    • macOS: From the menu bar, click the Pulse Secure icon, choose the SSL VPN profile you created, and then click Connect.
  2. Enter your IU username and passphrase, and then click Connect.
  3. In the 'Secondary Password' field, enter one of the following:
    • A passcode (for example, 123456): Generated by Duo Mobile, an SMS text, or a single-button hardware token
    • push: Sends a push login request to the Duo Mobile app on your primary smartphone or tablet
    • phone: Calls your primary phone number (whether mobile phone or landline)
    • sms: Sends a new SMS passcode to your primary device; once you receive the passcode via SMS, enter it into the 'Secondary Password' field.
      Entering sms will cause the initial login to fail with a 'Credentials were invalid. Please try again.' error message. However, you also will receive a text message with a passcode to enter in the 'Secondary Password' field.
      If you have more than one device of a certain type registered (such as a second smartphone or tablet), you can add a number to the end of your secondary password to direct login requests to a particular device (for example, push2 will send a login request to your second phone; phone3 will call your third phone).
  4. Click Connect.

When the VPN connection is established, you can exit Pulse Secure and access IU network resources that require a VPN connection. To disconnect from the VPN:

  • Windows: Right-click the Pulse Secure icon, and then select Disconnect.
  • macOS: Click the Pulse Secure icon, and then, from the SSN VPN profile menu, select Disconnect.

Qualified and compatible platforms

To ensure that you can connect to the IU VPN, verify that you are running the latest version of Pulse Secure available on IUware. For operating system requirements and recommendations, see the 'Pulse Secure Desktop Client Supported Platforms Guide' available at Pulse Secure Techpubs.

The PittNet VPN (Pulse Secure) service is the preferred mechanism to establish virtual private network (VPN) connections to PCs, servers, databases, and printers on the University network. This service allows client systems running the Pulse Secure application to set up a VPN session with resources in a University network zone. These sessions can be used to connect to a printer, a file share, a database, or to establish a remote desktop connection to a PC or server.

The University also supports an alternative VPN service that is based on the IPSec network security protocol. This service supports specialized VPN needs, such as clients running a Linux/Unix operating system or high-performance applications that require more capacity than the PittNet VPN service can support.

The IPSec service was created to fill specific remote access needs that may have been addressed by recent changes to the PittNet VPN service. Before attempting to set up a VPN session using IPSec, you should investigate whether suitable VPN access is available using the Pulse client.

Pulse Secure Vpn Client For Mac

Multifactor and PittNet VPN

If you use the University’s PittNet VPN service, you will need to use multifactor authentication for your PittNet VPN connections. This applies to both the recommended Pulse client and the IPSec client. This requirement affects all students, faculty, and staff who use the PittNet VPN service.

Note that you must already have registered a device for multifactor authentication before you can complete the steps below.

Connection Requirements

You must be approved by your Responsibility Center (RC) account administrator to access restricted network resources using PittNet VPN with the IPSec VPN client. Contact the 24/7 IT Help Desk at 412-624-HELP (4357) to request the service.

Prior to using the built-in IPSec VPN application, you must obtain the following:

  • Membership in an IPSec access group (set up by your department’s RC administrator)
  • A pre-shared text key (provided by your department’s IT administrator or RC administrator)
  • Group name information (provided by your department’s IT administrator or RC administrator)

Your computer must be running Mac OS 10.5 or higher.

Configure the IPSec VPN Client

1. Click the Apple menu and select System Preferences. In the Internet & Wireless category, select Network.

2. Click the plus sign option in the bottom left-hand corner to add a new network connection.

3. Enter the following:

a. Interface: VPN

b. VPN Type: Cisco IPSec

c. Service Name:PittNet VPN

4. Click the Create button.

5. Enter the following:

a. Server Address: vpn.pitt.edu

Secure

b. Account Name: your University Computing Account username

c. Password: Leave this set to “Server will prompt for password”

d. Make sure the box next to Show VPN status in menu bar is checked

6. Click the Authentication Settings… button.


7. Enter the following:

a. Shared Secret: Your department’s pre-shared text key or shared password

Pulse Secure Vpn Client For Mac Os 64 Bit

b. Group Name: Your department’s group name

8. Click the OK button.

9. Click the check box for Show VPN status in menu bar.

10. The IPSec VPN option will display in your list of network connections.

Establish a Secure Connection

1. Click the VPN icon in the menu bar. Select Connect PittNet VPN, where PittNet VPN is the name of the IPSec connection that you use.

2. Enter your University Computing Account username.

3. In the password field, you have several options to authenticate with multifactor authentication:

  • Type your password only. This will use the default multifactor authentication method you selected when registering your device. For example, if you chose to always receive a Push notification, then typing your password will automatically send a Duo Push notification to your registered device. Accept the Push notification to complete the authentication process.
  • If you want to use the Call Me option for multifactor authentication, type your password followed by the word phone in this format: password,phone. This will automatically call your registered device. Press 1 on your dialpad to authenticate.
  • If you want to authenticate with a passcode, generate a passcode within the Duo mobile app, then type your password followed by Duo passcode in this format: password,token. For example, if the passcode you generated was 123456, you would type password,123456 in the Password field.
  • If you want to be sent a passcode via text message (SMS), then type your password followed by sms in this format: password,sms. Your login attempt will fail and you will receive a six-digit passcode via text message. Retype your password followed by the passcode that you received in this format: password,123456.

4. Click the OK button.

5. A VPN icon will display in your menu bar once the connection has been established.

6. Start the application that requires a secure connection, such as a database client or web application.

Disconnect from the Service

1. Close any applications that are using the secure connection.

2. Click the VPN icon in your menu bar. Select Disconnect MY VPN, where MY VPN is the service name you selected.

Note: You may use the PittNet VPN service for up to four hours at a time. You may be idle up to 30 minutes. After either of these you will be automatically disconnected from the service.